What should nursing assistants always do before giving care or serving meal trays?

Before providing care or serving meal trays, it is essential for nursing assistants to introduce themselves and identify the resident. This practice is fundamental to ensuring patient safety and maintaining a respectful and professional environment. By properly introducing themselves, nursing assistants help to establish rapport and reassure residents, particularly those who may feel vulnerable or anxious about receiving care.

Identifying the resident is equally crucial, as it confirms that the nursing assistant is attending to the correct individual. This step helps prevent errors in care, such as administering medication intended for another resident or serving the wrong meal. It emphasizes patient-centered care, fostering a sense of security and trust, which is vital in a healthcare setting.

The process of verification not only protects the resident's health and dignity but also enhances the overall quality of care. Proper identification is a foundational practice that supports all other forms of patient interactions and care delivery.